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TERMS OF SERVICE — PRICERPRO, LLC

 

Effective Date: 15 September, 2025

Entity: PricerPro, LLC, 2920 NE 60th St, Gladstone, MO 64119, USA

Contact: hello@pricerpro.com

 

Table of Contents

  1. Definitions
  2. Acceptance of Terms; Changes
  3. Eligibility; Authority; Account Registration; Security
  4. Plans, Seats, Team Accounts, and Technical Enforcement
  5. MLS Data — Data Use & Compliance
  6. Subscriptions, Billing, Renewals, Coupons, Taxes, and Delinquency
  7. License Grant; Acceptable Use; Prohibited Conduct
  8. Fair Housing Compliance; Real-Estate Law Responsibilities
  9. User Content; Ownership; Limited License to PricerPro; Representations
  10. Data Retention, Archiving, Export, and Deletion
  11. Service Availability; Maintenance; Support; Beta & Pre-Release Features
  12. Disclaimers — No Appraisal; No Professional Advice; “AS IS”
  13. Limitation of Liability; Exclusive Remedies; Allocation of Risk
  14. Indemnification
  15. Suspension, Termination, and Effect of Termination
  16. Dispute Resolution — Arbitration; Governing Law
  17. Confidentiality; Publicity; Feedback; Open-Source Notices
  18. Third-Party Services; Payment Processors; No Third-Party Beneficiaries
  19. Export Controls; Sanctions; Anti-Corruption; Government End-Users
  20. Electronic Communications; E-Sign Consent; Notices
  21. Assignment; Modifications; Force Majeure; Severability; Entire Agreement

1) Definitions

Summary: These definitions make the rest of the document precise.

Detailed Terms:

For purposes of these Terms of Service (“Terms”):

  • “PricerPro,” “Company,” “we,” “us,” “our” means PricerPro, LLC, a Missouri limited liability company.
  • “Services” means the PricerPro websites, web and mobile applications, software, user interfaces, dashboards, templates, pricing reports, documentation, training and educational materials, and any related features we make available now or later.
  • “User,” “you,” “your” means any individual or entity who creates an Account, purchases a Subscription, or otherwise uses the Services.
  • “Account” means a registered user profile tied to a unique email address and credentials.
  • “Subscription” means paid, time‑limited access to the Services under a plan (Essentials, Pro, or Team) and any add‑ons.
  • “Seat” means one named user license associated with a Subscription.
  • “Team Account” means a Subscription that includes multiple Seats under a single billing entity and administrative owner.
  • “Content” means any data, property information, text, notes, photos, images, files, or other materials you input or upload into the Services.
  • “MLS Data” means data obtained from a Multiple Listing Service (MLS) that you manually input into the Services.
  • “Third‑Party Services” means vendors or platforms used in connection with the Services (e.g., hosting, analytics, email delivery, logging/monitoring, payment processing).

2) Acceptance of Terms; Changes

Summary: Using PricerPro means you accept these Terms. We may update them with notice; continued use is acceptance.

Detailed Terms:

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services. We may modify these Terms from time to time. We will provide notice of material changes by email and/or an in‑product notification. Unless a later effective date is stated in the notice, changes are effective when posted or on the date specified. Your continued use after the effective date constitutes acceptance of the updated Terms. If you do not accept changes, your sole remedy is to stop using the Services and cancel before the change takes effect.

3) Eligibility; Authority; Account Registration; Security

Summary: You must be 18+, authorized to bind your organization, provide accurate information, and keep credentials secure. No shared logins.

Detailed Terms:

  • Age & Capacity. The Services are intended for Users 18 years or older. We do not actively verify age; however, we may suspend or terminate Accounts reasonably suspected of underage use.
  • Authority. If you access the Services on behalf of a business or organization, you represent that you have authority to bind that entity, and “you” includes that entity.
  • Registration. You agree to provide accurate, current, and complete information during registration and to maintain and update it promptly.
  • Security. You are solely responsible for safeguarding your credentials and for all activity under your Account. Notify us immediately at hello@pricerpro.com of any suspected unauthorized access.
  • No Sharing. Seats are per‑user. Sharing logins or passwords (including concurrent use by more than one individual under a single Seat) is prohibited and is grounds for suspension or termination without refund.

4) Plans, Seats, Team Accounts, and Technical Enforcement

Summary: Essentials is single‑seat; Pro is per‑seat; Team includes 3 Pro Seats at $199/month; additional Pro Seats are $49/month. We may enforce seat limits and prevent account sharing.

Detailed Terms:

  • Current Plans and Pricing. As of the Effective Date: Essentials ($59/month; single Seat only), Pro ($99/month per Seat), Team ($199/month including three Pro Seats; each additional Pro Seat is $49/month). Pricing may change in accordance with Section 21.
  • Seat Assignment & Reassignment. A Seat is assigned to a single natural person. Seat reassignment is allowed for permanent role changes, subject to reasonable frequency limits (e.g., not more than once per Seat per 30‑day period) to prevent abuse.
  • Technical Controls. We may use IP address checks, session tokens, device/concurrency limits, and real‑time notifications to enforce per‑Seat licensing and prevent sharing. If a second login occurs, the active session may be prompted to continue or force logout of the prior session; if forced, the original session may receive a notification recommending a password change.
  • Team Workflows. Team Accounts are intended to encourage collaborative usage and proper permissioning. Administrative users may invite and remove users and manage Seats.

5) MLS Data — Data Use & Compliance

Summary: We do not provide MLS data. If you input MLS data, you are solely responsible for your rights to use it and for full compliance with all MLS rules, licenses, and retention/purge obligations.

Detailed Terms:

  • No MLS Data Provided. PricerPro does not supply MLS data. You may manually input third‑party data (including MLS data) at your sole discretion and responsibility.
  • User Responsibility for MLS Compliance. You are solely responsible for ensuring you have the right to access, input, store, and use any MLS‑derived data in compliance with all applicable MLS rules, regulations, license agreements, display/use constraints, and retention or purge requirements.
  • No Monitoring/Validation. PricerPro does not monitor, validate, or ensure MLS compliance and makes no representation that the Services meet MLS‑specific requirements.
  • Privacy & Non‑Sharing. Data you enter is private to your Account or Team Account (as applicable). We do not share user‑entered data with other Users or third parties except to operate the Services or as required by law.
  • No Liability; Indemnity. PricerPro assumes no responsibility for MLS rule violations and will not be liable for related fines, penalties, or damages. You agree to indemnify and hold harmless PricerPro, its officers, employees, and affiliates for claims, penalties, audits, or investigations arising from your use of MLS‑derived data.
  • MLS Audits. You acknowledge MLS organizations may audit or investigate your data use. You agree to respond independently and bear sole responsibility for compliance.

6) Subscriptions, Billing, Renewals, Coupons, Taxes, and Delinquency

Summary: Subscriptions auto‑renew unless you cancel. Fees are non‑refundable and not prorated. Coupons act as payment for a period; then billing resumes. You are responsible for taxes. Non‑payment may result in suspension.

Detailed Terms:

  • Auto‑Renewal. All Subscriptions renew automatically at the then‑current rates unless canceled prior to the renewal date.
  • Billing Cycles. Monthly and annual billing are available. Annual plans are prepaid in full.
  • No Refunds; No Proration. All fees are non‑refundable and non‑creditable (including for partial periods, downgrades, or early cancellation).
  • Coupons/Promotions. Coupons and promotional codes operate as payments for the covered period. When a coupon expires, automatic billing at the then‑current rate begins unless you cancel beforehand.
  • Taxes. You are responsible for all applicable taxes (e.g., sales, use, VAT, GST, or similar). Where legally required, we will collect and remit; otherwise, you are responsible for remittance. If you are tax‑exempt, you must provide a valid certificate; otherwise, taxes may be charged.
  • Payment Authorization. By providing a payment method, you authorize recurring charges for the Subscription and any authorized add‑ons until you cancel.
  • Delinquency; Collections. We may suspend or terminate access for non‑payment, assess reasonable late fees where permitted, and use collection services as necessary.

7) License Grant; Acceptable Use; Prohibited Conduct

Summary: You receive a limited license to use the Service. Do not reverse engineer, scrape, share, or use it to build a competing product. Follow the law and our technical limits.

Detailed Terms:

  • License. Subject to these Terms and timely payment of fees, PricerPro grants you a revocable, limited, non-exclusive, non-transferable license to access and use the Services for your internal business or personal purposes. The Services are licensed, not sold.
  • Prohibited Conduct. You will not:
    • copy, modify, translate, create derivative works of, reverse engineer, decompile, or disassemble the Services;
    • remove or alter proprietary notices;
    • bypass, defeat, or circumvent any security or access control;
    • access the Services via automated means (scrapers, crawlers, spiders) except through any documented APIs expressly permitted by us;
    • use the Services to build, train, or improve a product or service that competes with PricerPro;
    • upload malware, malicious code, or engage in activity that disrupts the Services;
    • use the Services in violation of law, including fair housing laws, anti-discrimination laws, privacy laws, or MLS rules;
    • misrepresent or mask your identity when using the Services;
    • attempt to exceed authorized access, rate limits, storage quotas, or concurrency limits.
  • Reserved Rights. We reserve all rights not expressly granted in these Terms.

8) Fair Housing Compliance; Real‑Estate Law Responsibilities

Summary: You are responsible for complying with fair housing and other real‑estate laws. We do not provide legal or compliance advice.

Detailed Terms:

You acknowledge and agree that your use of the Services—including any custom attributes, commentary, pricing recommendations, reports, or outputs—must comply with all federal, state, and local fair housing, anti‑discrimination, advertising, licensing, and consumer‑protection laws. PricerPro is not responsible for your compliance and does not provide legal advice. You agree to indemnify PricerPro for claims arising from your noncompliance.

9) User Content; Ownership; Limited License to PricerPro; Representations

Summary: You own your Content. You grant us a narrow license to host and process it to operate the Service. You promise you have the rights to what you upload and that it’s lawful.

Detailed Terms:

  • Ownership. As between you and PricerPro, you retain all rights to your Content.
  • License to Operate Service. You grant PricerPro a limited, worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and process your Content solely to provide, maintain, secure, and improve the Services and to comply with law.
  • Representations & Warranties. You represent and warrant that:
    • you have all necessary rights to submit the Content and grant the license above;
    • the Content does not infringe or violate any third-party rights;
    • the Content and your use of the Services are lawful in the jurisdictions where you operate.
  • No Regulated Sensitive Data. The Services are not designed to store regulated sensitive data (e.g., PHI, full payment card data, Social Security numbers of consumers). You will not upload such data.
  • Removal of Content. We may remove or disable Content that, in our reasonable judgment, violates these Terms or law.

10) Data Retention, Archiving, Export, and Deletion

Summary: Active accounts: retained. After cancellation: retained 6 months with 3 notices, then deleted. Archived media may take hours to retrieve. You are responsible for backups; mass exports are not guaranteed.

Detailed Terms:

  • Active Accounts. We retain Content for the duration of your active Subscription to operate the Services.
  • Canceled Accounts & Grace Period. Upon cancellation, we retain Content for six (6) months (the “Grace Period”). We will send three (3) deletion notices to your registered email before permanent deletion.
  • Archiving. Certain media (e.g., Pro Video) may be archived after six (6) months and remain retrievable while your Subscription is active; retrieval may require several hours. Archived media is removed upon or before the end of the Grace Period after cancellation.
  • Export. During an active Subscription, you may export reports and data available through provided tools. Bulk or mass export features are not guaranteed. After cancellation, exports are available only by written request to support@pricerpro.com during the Grace Period. After deletion, recovery is not possible.
  • Backups & Data Loss. You are solely responsible for maintaining your own backups and records. We do not warrant data recovery and are not liable for loss of data except as required by law.

11) Service Availability; Maintenance; Support; Beta & Pre‑Release Features

Summary: We strive for reliability but do not promise specific uptime. Support is available during normal business hours. Beta features are “as‑is.”

Detailed Terms:

  • Availability. The Services may be unavailable due to maintenance, upgrades, outages, or circumstances beyond our control. No service-level guarantees apply unless expressly agreed in writing.
  • Maintenance Windows. We may schedule planned maintenance and will use reasonable efforts to provide notice of major planned downtime.
  • Support. We provide standard email support during normal U.S. business hours. We may publish documentation and self-help resources.
  • Beta/Pre-Release. Beta features are provided “AS IS,” may be modified or discontinued at any time, and may not be suitable for production use.

12) Disclaimers — No Appraisal; No Professional Advice; “AS IS”

Summary: PricerPro is not an appraisal. We do not guarantee accuracy or outcomes. Use professional judgment.

Detailed Terms:

  • No Appraisal. PricerPro is not a licensed appraiser or appraisal management company. Any outputs, estimates, or reports are for informational and educational purposes only and do not constitute an appraisal or a substitute for a professional opinion.
  • No Professional Advice. The Services do not provide legal, financial, tax, or brokerage advice. You are solely responsible for your decisions and compliance.
  • AS IS; No Warranties. The Services are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement.
  • No Guarantee of Results. Market conditions change and are outside our control. We do not guarantee outcomes, pricing accuracy, or time-to-sale metrics.

13) Limitation of Liability; Exclusive Remedies; Allocation of Risk

Summary: Our total liability is limited to the fees you paid us in the prior 12 months. We are not liable for indirect or consequential damages.

Detailed Terms:

To the fullest extent permitted by law, PricerPro and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, or for lost profits, revenues, goodwill, data, or use, even if advised of the possibility. In all cases, PricerPro’s aggregate liability arising out of or related to these Terms or the Services shall not exceed the total fees paid by you to PricerPro for the Services in the twelve (12) months preceding the event giving rise to the claim. Some jurisdictions do not allow certain exclusions; in such cases, our liability will be limited to the maximum extent permitted by law. The parties agree that the limitations in this Section reflect a reasonable allocation of risk and form an essential basis of the bargain.

14) Indemnification

Summary: If your actions cause us claims or losses (e.g., MLS or fair‑housing violations), you will defend and indemnify us.

Detailed Terms:

You will indemnify, defend, and hold harmless PricerPro and its affiliates, officers, directors, employees, and agents from and against all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

  • your Content;
  • your use of the Services;
  • your violation of these Terms;
  • MLS rule or license violations;
  • violations of fair housing or other laws;
  • your gross negligence or willful misconduct.

We will provide you with prompt notice of a claim and reasonable cooperation at your expense; you will not settle any claim without our prior written consent where settlement imposes an obligation on or admits liability by PricerPro.

15) Suspension, Termination, and Effect of Termination

Summary: We may suspend or terminate for non‑payment, misuse, or risk. You can cancel anytime; no refunds. Data handling follows Section 10.

Detailed Terms:

  • By PricerPro. We may suspend or terminate access immediately if we reasonably believe you have violated these Terms, failed to pay fees when due, engaged in fraud or security violations, or created legal or security risk.
  • By You. You may cancel at any time via account settings or by contacting support. Fees already paid are non-refundable.
  • Effect. Upon termination or cancellation, your right to access the Services ends. Data retention, export, and deletion are governed by Section 10.

16) Dispute Resolution — Informal Resolution; Arbitration (AAA); Class Action Waiver; Jury Trial Waiver; Governing Law; Venue

Summary: Most disputes must go to binding AAA arbitration in Kansas City, Missouri. No class actions. Jury trial is waived. Missouri law governs.

Detailed Terms:

  • Informal Resolution. Before commencing arbitration, a party must send a written Notice of Dispute describing the claim and relief sought to the other party (email to hello@pricerpro.com and postal to our address). The parties will attempt in good faith to resolve the dispute within thirty (30) days.
  • Arbitration Agreement. Except for small-claims matters and claims seeking injunctive relief to protect intellectual property or prevent misuse, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules.
  • Seat; Venue; Language. The seat and venue of arbitration is Kansas City, Missouri, USA. The language will be English.
  • Procedure. The arbitration will be conducted by a single arbitrator. Discovery shall be limited to what the arbitrator deems reasonably necessary. The arbitrator may award individual relief permitted by law. Judgment on the award may be entered in any court with jurisdiction.
  • Class Action Waiver. You and PricerPro agree that each may bring claims only in an individual capacity and not as a plaintiff or class member in any putative class, collective, consolidated, or representative proceeding.
  • Jury Trial Waiver. To the extent a dispute is permitted to be resolved in court, the parties waive any right to a jury trial.
  • Governing Law. These Terms and any dispute are governed by the laws of the State of Missouri, without regard to conflict-of-laws principles. Venue for any permitted court proceeding will lie exclusively in state or federal courts located in or serving Kansas City, Missouri.

17) Confidentiality; Publicity; Feedback; Open‑Source Notices

Summary: We keep non‑public information confidential; we will not use your marks publicly without consent; you grant us rights to use feedback; open‑source components carry their own licenses.

Detailed Terms:

  • Confidential Information. Non-public information disclosed by a party that is marked or reasonably understood to be confidential is “Confidential Information.” The receiving party will use it only to perform under these Terms and will protect it with at least reasonable care. Exclusions: information that is public without breach, independently developed, or lawfully obtained from a third party.
  • Publicity. We will not use your name, logo, or marks in public marketing materials without your prior consent.
  • Feedback. You grant PricerPro a perpetual, irrevocable, worldwide, royalty-free license to use and exploit any suggestions, enhancement requests, or feedback you provide, without obligation or attribution.
  • Open-Source. The Services may include open-source components governed by their own licenses. Required notices will be provided in the product or on request.

18) Third‑Party Services; Payment Processors; No Third‑Party Beneficiaries

Summary: We use vendors (hosting, analytics, payments). Their services are subject to their terms. These Terms create no rights for third parties.

Detailed Terms:

  • Vendors. We may rely on reputable Third-Party Services to deliver the Services. We are not responsible for acts or omissions of such third parties but will use reasonable efforts to select and manage them.
  • Payment Processing. Payments may be processed by a third-party processor (e.g., Stripe). Your use of the processor may be subject to its separate terms and privacy policy.
  • No Third-Party Beneficiaries. These Terms confer no rights or remedies on any person other than the parties.

19) Export Controls; Sanctions; Anti‑Corruption; Government End‑Users

Summary: You must comply with export/sanctions and anti‑corruption laws. Government use is subject to restricted rights.

Detailed Terms:

  • Export/Sanctions. You represent you are not located in, under control of, or a national/resident of any country or entity subject to U.S. embargoes or sanctions and will comply with applicable export, re-export, and sanctions laws.
  • Anti-Corruption. You will comply with anti-corruption and anti-bribery laws (e.g., the U.S. Foreign Corrupt Practices Act) and will not offer improper payments to obtain or retain business.
  • Government End-Users. If acquired by or on behalf of a U.S. Government entity, the Services are “Commercial Items,” and use is subject to these Terms pursuant to FAR 12.211, 12.212, and DFARS 227.7202.

20) Electronic Communications; E‑Sign Consent; Notices

Summary: You consent to receive notices electronically. We may notify you via email or in‑product messages.

Detailed Terms:

You consent to receive agreements, notices, and disclosures electronically and agree that such communications satisfy legal requirements. We may provide notices via email to your registered address and/or in‑product messaging. You will send notices to hello@pricerpro.com and to our postal address above.

21) Assignment; Modifications to Service or Pricing; Force Majeure; Severability; Waiver; Entire Agreement; Survival; Interpretation

Summary: We may assign in a merger/sale. We can change features or pricing with notice. Some provisions survive termination. Headings are for convenience.

Detailed Terms:

  • Assignment. You may not assign these Terms without our prior written consent. We may assign in connection with a merger, acquisition, corporate reorganization, or sale of assets.
  • Service/Pricing Changes. We may modify or discontinue features or adjust pricing upon reasonable advance notice. If you do not agree to a pricing change, your remedy is to cancel before it takes effect.
  • Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control (e.g., natural disasters, war, terrorism, labor disputes, internet failures, governmental orders).
  • Severability. If any provision is unenforceable, it will be modified to achieve the parties’ intent to the maximum extent permitted; the remainder remains in effect.
  • Waiver. A failure to enforce any provision is not a waiver of future enforcement.
  • Entire Agreement; Order of Precedence. These Terms together with the Privacy Policy are the entire agreement on this subject and supersede prior or contemporaneous understandings. In the event of conflict, these Terms control.
  • Survival. Sections 5, 6(e)–(g), 7–16, 17(b)–(d), 18–21 survive termination.
  • Interpretation. Headings are for convenience only and do not affect interpretation.